Sure AI is hot, but is it an actual market or a platform piece?
AI has been as hot as it comes since the start of the year, but the question remains whether it's a product category or a platform piece.
Is AI a product or a platform?
AI is often viewed as an enabling technology rather than a distinct product. Major companies like Salesforce, Adobe, and IBM have incorporated AI into their products to enhance functionality, rather than selling it as a separate product. This suggests that AI will likely become a ubiquitous part of software, making it less of a standalone category.
What are companies actually doing with AI?
While 56% of CIOs from large companies indicated that generative AI would impact their IT budgets, only 4% reported significant projects underway. This indicates that many companies are still in the exploratory phase. However, interest is growing, with around 15% of large companies planning to invest in generative AI, and this trend is accelerating.
How will AI impact the future of software?
AI is expected to be integrated into a wide range of software applications, becoming a standard feature rather than a highlighted product. As it becomes more commonplace, the focus will shift from AI as a category to its functionality within products, similar to how mobile technology has evolved in the market.

Sure AI is hot, but is it an actual market or a platform piece?
published by ODP Business Solutions, LLC
At ODP Business Solutions, LLC we’ve made it our business to create change, right the path forward and set our sights on what could be…beyond just today. It's certainly not something we take lightly. It's embedded in the fabric and foundation of everything we do. We live it. We breathe it. And we pledge to stop at nothing to help the future of business…and the world…become a prosperous, more sustainable place to be.
What drives our company’s success are the diverse perspectives, ideas, and experiences of our associates, suppliers, and of course…our customers. Respect, unity, and equality are integrated within the foundation of our corporate culture and we’re dedicated to providing equal opportunities for all…across all areas of our business. Our Community Investment program, #DepotDifference, is focused on empowering education, championing entrepreneurship, and strengthening our communities through a variety of volunteer and philanthropic initiatives.